Knowledge base
FAQ
CONTACT
Knowledgebase
Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(1)
Donate button – External service integration
Import volunteers
(4)
How to import volunteers?
How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(21)
How to share your organization page URL with your volunteers?
How to switch from organization dashboard into volunteer dashboard?
Can I add programs under a specific department?
Can we have a customizable dashboard or Is it standard for everyone?
Can I add more departments and an admin for each?
Organization Help
(12)
Can I delete the data I imported during the free-trial when I upgrade my plan?
How can I update my shift timings?
How can I add/assign volunteers to my shift?
How to create a fixed schedule position?
VolunteerMark Overview for the Organizations!
Scheduling
(4)
How to create a fixed schedule position?
How to create One-Time Event?
How to create a flexible schedule position?
How to edit a fixed scheduled position?
Volunteer FAQs
(17)
How do I volunteer for an organization?
How do I sign up as a volunteer with an organization?
Are there any charges to get a volunteer job?
How to Back-out from a position?
How to sign up for volunteer opportunities after joining an organization
Volunteer opportunities page
(1)
Make the organization private and provide pre-approval form
