Knowledge base
FAQ
CONTACT
Knowledgebase
Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(1)
Donate button – External service integration
Import volunteers
(5)
How to import volunteers?
How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
New volunteer checklist
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(22)
Can we have a customizable dashboard or Is it standard for everyone?
Can I add more departments and an admin for each?
How to add multiple admins to my organization?
Is there a way to export volunteer signed up information from VolunteerMark?
Is the my account gets published during the free-trial?
Organization Help
(12)
How to create a fixed schedule position?
VolunteerMark Overview for the Organizations!
How to use “Notes” when a volunteer doesn’t show up for service?
How to assign drop-in volunteer(s)?
How to make use of waitlist?
Scheduling
(6)
How to create a fixed schedule position?
How to create One-Time Event?
How to create a flexible schedule position?
How to edit a fixed scheduled position?
Managing volunteers for One-time Event
Volunteer FAQs
(18)
How to Back-out from a position?
How to sign up for volunteer opportunities after joining an organization
How to login into VolunteerMark as a Volunteer
How to signup for new groups?
Volunteer Dashboard!
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
