Knowledge base
FAQ
CONTACT
Knowledgebase
Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(1)
Donate button – External service integration
Import volunteers
(5)
How to import volunteers?
How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
New volunteer checklist
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(22)
How to add multiple admins to my organization?
Is there a way to export volunteer signed up information from VolunteerMark?
Is the my account gets published during the free-trial?
Do we need to pay any setup fee/other fee?
Can we promote our volunteer opportunities through social media?
Organization Help
(12)
How to use “Notes” when a volunteer doesn’t show up for service?
How to assign drop-in volunteer(s)?
How to make use of waitlist?
Assign groups
Getting started!
Scheduling
(6)
How to create a fixed schedule position?
How to create One-Time Event?
How to create a flexible schedule position?
How to edit a fixed scheduled position?
Managing volunteers for One-time Event
Volunteer FAQs
(18)
How to login into VolunteerMark as a Volunteer
How to signup for new groups?
Volunteer Dashboard!
Volunteer app
How to signup with an existing group?
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
