VolunteerMark SupportVolunteerMark Support

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Account FAQs(2)

  • How can I reset my password?
  • What do I do if I forgot my password?

Communication(3)

  • How to communicate with a large group of volunteers at a time?
  • Invite volunteers!
  • Send emails to group members using “Discover”

External Service Integrations(2)

  • Donate button – External service integration
  • VerifiedFirst integration for background check verification

Hierarchy(5)

  • How to set Permissions for the Hierarchy?
  • How to create organization hierarchy levels?
  • How can I add coordinators and assign specific permissions to them within the organization hierarchy?
  • How do I create a position under a specific hierarchy level?
  • How can volunteers sign up for positions created under a specific hierarchy level?

Import volunteers(5)

  • How to import volunteers?
  • How to create an application form?/ How to add custom fields?
  • How to add background verification documents of the volunteers from the organization end?
  • How to add checklist criteria?
  • New volunteer checklist

Kiosk(2)

  • How to Set-up Kiosk for volunteers?
  • How to Check-in volunteers myself(Volunteer Coordinator) ?

Onboard volunteers(3)

  • How to onboard your volunteers through your website?
  • Where is my volunteer opportunities page?
  • How to share your organization link with your volunteers via communication tab?

Organization FAQs(35)

  • How to switch from organization dashboard into volunteer dashboard?
  • Does the on-boarding process for an organization on VolunteerMark, creates a Volunteer account also?
  • Can I add programs under a specific department?
  • How do I customize the volunteer sign-up form?
  • Can we have a customizable dashboard or Is it standard for everyone?

Organization Help(13)

  • How can I update my shift timings?
  • How can I add/assign volunteers to my shift?
  • How to create a fixed schedule position?
  • VolunteerMark Overview for the Organizations!
  • How to use “Notes” when a volunteer doesn’t show up for service?

Scheduling(10)

  • New flow of fixed scheduled position
  • How to make a position private?
  • How to manually approve volunteers for an event or a position?
  • Mark the opportunity as training
  • How to create a fixed schedule position?

Volunteer FAQs(23)

  • How do I sign up as a volunteer with an organization?
  • How can volunteers sign up for Flexible schedule positions?
  • Are there any charges to get a volunteer job?
  • How to Back-out from a position?
  • How to sign up for volunteer opportunities after joining an organization

Volunteer opportunities page(3)

  • Make the organization private and provide pre-approval form
  • Calendar view signup!
  • Sponsorship Program!

Video Library

  • How to create a fixed schedule position?

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