Knowledge base
FAQ
CONTACT
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Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(2)
Donate button – External service integration
VerifiedFirst integration for background check verification
Import volunteers
(5)
New volunteer checklist
How to import volunteers?
How to create an application form?/ How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(22)
Can a volunteer be made inactive rather than delete them?
How to edit already approved(Automatically/Manually) service hours?
How to share your organization page URL with your volunteers?
How to add/assign hours to volunteers?
How to switch from organization dashboard into volunteer dashboard?
Organization Help
(13)
How do I edit my organization name and other details?
Can I delete the data I imported during the free-trial when I upgrade my plan?
How can I update my shift timings?
How can I add/assign volunteers to my shift?
How to create a fixed schedule position?
Scheduling
(10)
Managing volunteers for One-time Event
Tags to restrict the volunteers!
New flow of fixed scheduled position
How to make a position private?
How to manually approve volunteers for an event or a position?
Volunteer FAQs
(18)
Is my phone number mandatory to sign up as a volunteer?
How do I volunteer for an organization?
How do I sign up as a volunteer with an organization?
Are there any charges to get a volunteer job?
How to Back-out from a position?
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
Video Library
How to create a fixed schedule position?
