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Organization FAQs

Does the on-boarding process for an organization on VolunteerMark, creates a Volunteer account also?

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When a non-profit organization is on-boarded on the VolunteerMark platform, a Non-Profit Organization account is created, and a Volunteer account is automatically created by default.

How to add/assign hours to volunteers?

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Step 1&2: Click the date on which the respective position is available. Now, click on “Manage Volunteers” as shown below Step 3: Now click on “Attended” Step 4: Click on the “Clock” symbol you see as shown below Step 5: Now enter the hours in the pop-up. Step 6: Click on “Floppy Disc” symbol to […]

How to edit already approved(Automatically/Manually) service hours?

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Step 1: Click on the date on which the opportunity happened as shown below. Step 2: Go to the respective opportunity and click on “Manage Volunteers”. Step 3: Now, Please click on the “clock” symbol which is on the extreme right side. Step 4: Click on the “pencil” symbol as shown below. Step 5: Enter […]

How to assign a volunteer to multiple occurences at once?

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Step 1: Click on “Show more” option above the calendar as shown below. Step 2: Now, click on “Assign volunteers to multiple occurrences”. Step 3: Please select the recurrence in the pop window. Step 4 & 5: Select the Repeats, start date and end date of the occurrences as shown below and click on “Next” […]

How to make organization volunteer opportunities page as private?

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Step 1: Click on “Organization info” tab. Step 2: Check the box “Make the opportunities visible only to my organization volunteers”. Step 3: Click on “Save”.   When the organization selects this option, only volunteers associated with the organization will be able to see the opportunities and do the signup. The volunteer will have to […]

How to share your organization page URL with your volunteers?

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You can share the organization page URL by using the “Communication” feature in the organization dashboard, where you can send emails to your volunteers. To get your organization link Click on “icon” on the top right side corner in your dashboard and click on “View profile”.

Do we need to pay any setup fee/other fee?

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No, we do not charge any setup fee other than the respective plan price. For more information visit our Pricing page.

Can we promote our volunteer opportunities through social media?

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Yes, you can promote the opportunities on social media platforms like Facebook, Twitter and Google+  After creating an opportunity you get this option to share on different platforms.  If you forget to share the opportunity after creating, you can always do that by visiting the respective opportunity page as shown below.

Does the volunteer opportunities show up on our website?

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At present we do not have that feature but if you want we can provide an RSS feed for you. To get your RSS feed link, please send an email at [email protected] or reach us at (1)-913-708-8426

Can I attach the waiver/consent agreement for an opportunity?

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Yes, you can attach the waiver form/ Consent agreement while creating the opportunity.  

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Article Categories

  • 2Account FAQs
  • 3Communication
  • 2External Service Integrations
  • 5Import volunteers
  • 2Kiosk
  • 3Onboard volunteers
  • 33Organization FAQs
  • 13Organization Help
  • 10Scheduling
  • 18Volunteer FAQs
  • 3Volunteer opportunities page

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