Organization FAQs

Where can i find the Volunteer groups?

Go to ‘Volunteers tab’.  Click on ‘My Groups’ tab.  It will show all the Volunteer groups.   2.  Can search for the volunteer groups using the search box.    Group members can be viewed by clicking on the numeric number to the right of the group pointed with arrow mark.    Groups detail can be […]

How to add multiple locations of the organization?

1. Click on ‘Add Multiple Locations’ tab under the ‘Organization Info’ tab and add the details of the location.   2.  To add Admin users for the location, click on the icon pointed below for that location   3. Fill the detail of the Admin user and click on add admin button. Admin will be mapped […]

What is the “Custom Fields” tab for on the “Organization Info” page?

         1. Click on ‘Custom Fields’ tab under the ‘Organization Info’ tab 2. The “Custom Fields” tab allows organizations to define the specific data they want to collect from users.  Two types of Custom Fields can be added- ‘Organization level’ custom fields- which will be displayed for all positions ‘Position level’ custom […]

How to add/assign hours to volunteers?

Step 1&2: Click the date on which the respective position is available. Now, click on “Manage Volunteers” as shown below Step 3: Now click on “Attended” Step 4: Click on the “Clock” symbol you see as shown below Step 5: Now enter the hours in the pop-up. Step 6: Click on “Floppy Disc” symbol to […]

How to edit already approved(Automatically/Manually) service hours?

Step 1: Click on the date on which the opportunity happened as shown below. Step 2: Go to the respective opportunity and click on “Manage Volunteers”. Step 3: Now, Please click on the “clock” symbol which is on the extreme right side. Step 4: Click on the “pencil” symbol as shown below. Step 5: Enter […]

How to assign a volunteer to multiple occurences at once?

Step 1: Click on “Show more” option above the calendar as shown below. Step 2: Now, click on “Assign volunteers to multiple occurrences”. Step 3: Please select the recurrence in the pop window. Step 4 & 5: Select the Repeats, start date and end date of the occurrences as shown below and click on “Next” […]

How to make organization volunteer opportunities page as private?

Step 1: Click on “Organization info” tab. Step 2: Check the box “Make the opportunities visible only to my organization volunteers”. Step 3: Click on “Save”.   When the organization selects this option, only volunteers associated with the organization will be able to see the opportunities and do the signup. The volunteer will have to […]

How to share your organization page URL with your volunteers?

You can share the organization page URL by using the “Communication” feature in the organization dashboard, where you can send emails to your volunteers. To get your organization link Click on “icon” on the top right side corner in your dashboard and click on “View profile”.