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Account FAQs(2)

• How can I reset my password?
• What do I do if I forgot my password?

Communication(3)

• How to communicate with a large group of volunteers at a time?
• Invite volunteers!
• Send emails to group members using “Discover”

External Service Integrations(2)

• Donate button – External service integration
• VerifiedFirst integration for background check verification

Hierarchy(5)

• How to set Permissions for the Hierarchy?
• How to create organization hierarchy levels?
• How can I add coordinators and assign specific permissions to them within the organization hierarchy?
• How do I create a position under a specific hierarchy level?
• How can volunteers sign up for positions created under a specific hierarchy level?

Import volunteers(5)

• How to import volunteers?
• How to create an application form?/ How to add custom fields?
• How to add background verification documents of the volunteers from the organization end?
• How to add checklist criteria?
• New volunteer checklist

Kiosk(2)

• How to Set-up Kiosk for volunteers?
• How to Check-in volunteers myself(Volunteer Coordinator) ?

Onboard volunteers(3)

• How to onboard your volunteers through your website?
• Where is my volunteer opportunities page?
• How to share your organization link with your volunteers via communication tab?

Organization FAQs(35)

• Where can i find the Volunteer groups?
• How to add multiple locations to the organization?
• Where can i check the “Check in” and “Checkout” of the Volunteers?
• How do I customize the volunteer sign-up form?
• How to manage additional users Permissions?

Organization Help(13)

• Programs
• VolunteerMark Overview for the Organizations!
• How to use “Notes” when a volunteer doesn’t show up for service?
• How to assign drop-in volunteer(s)?
• Assign groups

Scheduling(10)

• How to create a fixed schedule position?
• How to create One-Time Event?
• How to create a flexible schedule position?
• How to edit a fixed scheduled position?
• Managing volunteers for One-time Event

Volunteer FAQs(23)

• How to signup with an existing group?
• How to sign up for multiple recurrences at once?
• How to apply/submit service hours?
• How to signup for a fixed or recurring position?
• Volunteer app

Volunteer opportunities page(3)

• Make the organization private and provide pre-approval form
• Calendar view signup!
• Sponsorship Program!

Video Library

• How to create a fixed schedule position?

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