Knowledge base
FAQ
CONTACT
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Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(2)
Donate button – External service integration
VerifiedFirst integration for background check verification
Import volunteers
(5)
How to import volunteers?
How to create an application form?/ How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
New volunteer checklist
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(33)
Do we need to pay any setup fee/other fee?
How can I display volunteering opportunities based on volunteer tags in my Organization Page?
Can we promote our volunteer opportunities through social media?
How do I add tags to a volunteer?
Can I attach the waiver/consent agreement for an opportunity?
Organization Help
(13)
How to make use of waitlist?
Assign groups
Getting started!
If I would like to add people in a group, do I have to add them individually?
Do non profit organizations receive any discount?
Scheduling
(10)
How to create a fixed schedule position?
How to create One-Time Event?
How to create a flexible schedule position?
How to edit a fixed scheduled position?
Managing volunteers for One-time Event
Volunteer FAQs
(18)
Volunteer app
How to signup with an existing group?
How to apply/submit service hours?
How to find an organization?
How to sign up for multiple recurrences at once?
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
Video Library
How to create a fixed schedule position?
