Knowledge base
FAQ
CONTACT
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Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(2)
Donate button – External service integration
VerifiedFirst integration for background check verification
Import volunteers
(5)
How to import volunteers?
How to create an application form?/ How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
New volunteer checklist
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(22)
How to switch from organization dashboard into volunteer dashboard?
Can I add programs under a specific department?
Can we have a customizable dashboard or Is it standard for everyone?
Can I add more departments and an admin for each?
How to add multiple admins to my organization?
Organization Help
(13)
How can I update my shift timings?
How can I add/assign volunteers to my shift?
How to create a fixed schedule position?
VolunteerMark Overview for the Organizations!
How to use “Notes” when a volunteer doesn’t show up for service?
Scheduling
(10)
New flow of fixed scheduled position
How to make a position private?
How to manually approve volunteers for an event or a position?
Mark the opportunity as training
How to create a fixed schedule position?
Volunteer FAQs
(18)
How do I sign up as a volunteer with an organization?
Are there any charges to get a volunteer job?
How to Back-out from a position?
How to sign up for volunteer opportunities after joining an organization
How to login into VolunteerMark as a Volunteer
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
Video Library
How to create a fixed schedule position?
