Knowledge base
FAQ
CONTACT
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Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(2)
Donate button – External service integration
VerifiedFirst integration for background check verification
Hierarchy
(5)
How do I create a position under a specific hierarchy level?
How can volunteers sign up for positions created under a specific hierarchy level?
How to set Permissions for the Hierarchy?
How to create organization hierarchy levels?
How can I add coordinators and assign specific permissions to them within the organization hierarchy?
Import volunteers
(5)
How to add checklist criteria?
New volunteer checklist
How to import volunteers?
How to create an application form?/ How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(35)
Is it possible to get an extension on the 30-day free trial if we have not utilized it?
How to assign a volunteer to multiple occurences at once?
How can coordinators generate and download reports of volunteer participation?
Can a volunteer be made inactive rather than delete them?
How to edit already approved(Automatically/Manually) service hours?
Organization Help
(13)
What are the standard dimensions for the organization banner image?
How do I edit my organization name and other details?
Can I delete the data I imported during the free-trial when I upgrade my plan?
How can I update my shift timings?
How can I add/assign volunteers to my shift?
Scheduling
(10)
How to edit a fixed scheduled position?
Managing volunteers for One-time Event
Tags to restrict the volunteers!
New flow of fixed scheduled position
How to make a position private?
Volunteer FAQs
(23)
How do I sign up as a volunteer on VolunteerMark?
How can volunteers sign up as a group?
Is my phone number mandatory to sign up as a volunteer?
How can volunteers sign up for one-time events?
How do I volunteer for an organization?
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
Video Library
How to create a fixed schedule position?