VolunteerMark SupportVolunteerMark Support

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Account FAQs(2)

  • How can I reset my password?
  • What do I do if I forgot my password?

Communication(3)

  • Send emails to group members using “Discover”
  • How to communicate with a large group of volunteers at a time?
  • Invite volunteers!

External Service Integrations(1)

  • Donate button – External service integration

Import volunteers(5)

  • How to add background verification documents of the volunteers from the organization end?
  • How to add checklist criteria?
  • New volunteer checklist
  • How to import volunteers?
  • How to add custom fields?

Kiosk(2)

  • How to Set-up Kiosk for volunteers?
  • How to Check-in volunteers myself(Volunteer Coordinator) ?

Onboard volunteers(3)

  • How to share your organization link with your volunteers via communication tab?
  • How to onboard your volunteers through your website?
  • Where is my volunteer opportunities page?

Organization FAQs(22)

  • If I have invited people, how will they be informed of the invitation?
  • How to make organization volunteer opportunities page as private?
  • Is it possible to get an extension on the 30-day free trial if we have not utilized it?
  • How to assign a volunteer to multiple occurences at once?
  • Can a volunteer be made inactive rather than delete them?

Organization Help(12)

  • Can I delete a shift?
  • What are the standard dimensions for the organization banner image?
  • How do I edit my organization name and other details?
  • Can I delete the data I imported during the free-trial when I upgrade my plan?
  • How can I update my shift timings?

Scheduling(10)

  • How to create a flexible schedule position?
  • How to edit a fixed scheduled position?
  • Managing volunteers for One-time Event
  • Tags to restrict the volunteers!
  • New flow of fixed scheduled position

Volunteer FAQs(18)

  • Is VolunteerMark free?
  • How do I sign up as a volunteer on VolunteerMark?
  • Is my phone number mandatory to sign up as a volunteer?
  • How do I volunteer for an organization?
  • How do I sign up as a volunteer with an organization?

Volunteer opportunities page(3)

  • Sponsorship Program!
  • Make the organization private and provide pre-approval form
  • Calendar view signup!

Video Library

  • How to create a fixed schedule position?

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