Knowledge base
FAQ
CONTACT
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Account FAQs
(2)
How can I reset my password?
What do I do if I forgot my password?
Communication
(3)
How to communicate with a large group of volunteers at a time?
Invite volunteers!
Send emails to group members using “Discover”
External Service Integrations
(2)
Donate button – External service integration
VerifiedFirst integration for background check verification
Import volunteers
(5)
How to import volunteers?
How to create an application form?/ How to add custom fields?
How to add background verification documents of the volunteers from the organization end?
How to add checklist criteria?
New volunteer checklist
Kiosk
(2)
How to Set-up Kiosk for volunteers?
How to Check-in volunteers myself(Volunteer Coordinator) ?
Onboard volunteers
(3)
How to onboard your volunteers through your website?
Where is my volunteer opportunities page?
How to share your organization link with your volunteers via communication tab?
Organization FAQs
(22)
Can we search for volunteers from the active notifications based upon the program or department they are under?
If I delete a volunteer who is no longer be coming will it delete their information and the hours they already served?
Are there any extra charges for the Volunteer Kiosk App?
Does the volunteer opportunities show up on our website?
If I have invited people, how will they be informed of the invitation?
Organization Help
(13)
If I would like to add people in a group, do I have to add them individually?
Do non profit organizations receive any discount?
Can I delete a shift?
What are the standard dimensions for the organization banner image?
How do I edit my organization name and other details?
Scheduling
(10)
How to create a fixed schedule position?
How to create One-Time Event?
How to create a flexible schedule position?
How to edit a fixed scheduled position?
Managing volunteers for One-time Event
Volunteer FAQs
(18)
How to find an organization?
How to sign up for multiple recurrences at once?
Do volunteers have to create an account to volunteer for an organization? Can they find an organization without an account?
How to signup for a fixed or recurring position?
Is VolunteerMark free?
Volunteer opportunities page
(3)
Make the organization private and provide pre-approval form
Calendar view signup!
Sponsorship Program!
Video Library
How to create a fixed schedule position?